Webinar

Rebuilding Trust: How Leaders Turn Intent Into Credibility

Tuesday, July 28, 2026 | 1 pm Eastern [60 minutes]

Public safety leaders are operating in an environment where public trust cannot be assumed, and stronger community relations are shaped by leadership decisions, not just outreach efforts. In many communities, confidence in institutions is fragile, and good intentions alone are not enough to build lasting credibility.

In this Lexipol webinar, Tamrin Olden, owner and CEO of TOC Public Relations, will discuss how agencies can strengthen community relationships by focusing on the leadership practices that build credibility over time: transparency, responsiveness, consistency and follow-through. The session will examine how leaders can turn those principles into practice through consistent leadership, clear communication, and a visible commitment to accountability.

You'll learn to:

  • Explain why public trust in public safety must be actively earned and reinforced over time.
  • Identify leadership behaviors and communication practices that strengthen credibility with the community.
  • Recognize how transparency, responsiveness and consistency shape public confidence.
  • Evaluate how policy, training and leadership alignment can support stronger community relations and long-term trust-building.

Presented by:

Tamrin Olden  
Tamrin Olden
Owner and CEO of TOC Public Relations		  

Register now